If I was to get virus protection in the future, Kaspersky would now be my no.1 choice due to their terrific customer service. I have been using it for many years and highly recommend this. I really appreciate their follow up enquiries and their willingness to help sort my refund. Kaspersky Antivirus does the best at protection for your computers, laptops and gaming computers. (This email went straight into my spam so I didn’t see it at the time) another couple of weeks later and they sent another email asking whether my problem was solved and if I’d got my refund or whether they could assist me further. I managed to finally get my refund through Onestream in the end and thought no more about it, however a couple of weeks later I received an email from kaspersky asking whether my refund was sorted or whether I’d like them to step in and help. Kaspersky packs a mean combination of internet security and antivirus features into its premium packages, making it a good choice for those seeking highly. They got back to me within a day, stating that I needed to claim my money back through Onestream but if I encounter problems, to get back to them and they would try to sort it out. Trying to get through to Onestream is impossible, so I emailed kaspersky direct.
After leaving Onestream, I saw that a couple of months later, a year’s subscription for kaspersky had been debited from my account which I did not authorise. I am reviewing kaspersky customer service only, as I didn’t use the product but was signed up to it through Onestream.
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